Terms & Conditions

1. Website Use

Showroom enquiry and product information rules

By using this website, you agree to use it only for lawful showroom, product enquiry, quote request and information purposes. You must not misuse forms, submit false details, attempt unauthorized access or interfere with website operation.

2. Product Information

Product photos, descriptions, sizes, finishes, colours and prices shown on this website are for general information and enquiry support. Actual shade, texture, batch, size, stock and price may vary and must be confirmed directly with the showroom before purchase.

3. Enquiries, Quotes And Estimates

• Website forms and chatbot submissions are treated as enquiry requests, not confirmed orders.
• Any quote, estimate or budget suggestion is approximate unless confirmed in writing by the showroom.
• Final quantity should be checked with actual site measurement, wastage, design pattern and laying method.
• Installation, delivery and third-party labour support may have separate terms and availability.

4. Orders, Payment And Availability

Product orders are subject to showroom confirmation, stock availability, batch availability, transport feasibility and payment terms agreed at the time of purchase. A website enquiry cart or message does not guarantee reservation of stock.

5. Delivery And Inspection

Customers should inspect products at delivery or pickup for quantity, visible damage, shade, size and product type. Delivery timelines may vary due to stock movement, transport conditions, weather, supplier delays or location accessibility.

6. Returns, Replacement And Complaints

Return, replacement or complaint handling depends on product condition, batch availability, manufacturer policy, invoice details and whether material has been used, cut, fixed or damaged. Please contact the showroom immediately if there is a concern.

7. Customer Responsibilities

• Provide accurate contact, site, area and product requirement details.
• Confirm product size, shade, finish, slip resistance and usage suitability before purchase.
• Use qualified labour and correct adhesives, grouts, surface preparation and laying methods.
• Follow manufacturer and showroom guidance for maintenance and cleaning.

8. Website Content And Intellectual Property

Website text, layout, photos, branding and product presentation belong to Aandavar Tiles or their respective owners. You may not copy, reuse or publish website content for commercial use without permission.

9. Limitation Of Liability

Aandavar Tiles aims to provide accurate and helpful information, but the website is provided for general information. The showroom is not responsible for loss caused by unauthorised use, incorrect customer-provided measurements, third-party installation errors or unconfirmed online information.

10. Changes To These Terms

These Terms & Conditions may be updated as showroom services, website features or legal requirements change. Continued use of the website means you accept the latest version.