Privacy Policy

1. Information We Collect

Customer enquiry details from Perambalur showroom support

We may collect information when you submit an enquiry, chatbot message, newsletter subscription, quote request or product order request.

• Name, phone number, email address and city or location.
• Project details such as tile type, area, room type, budget, quantity, product interest and delivery requirement.
• Message details submitted through enquiry forms, chatbot forms or email links.
• Basic technical information such as browser, device type and website analytics data.

2. How We Use Your Information

Your information is used only for legitimate showroom and customer-service purposes.

• To respond to tile, sanitaryware, price, stock, quote and service enquiries.
• To prepare approximate estimates, product suggestions and delivery coordination.
• To contact you by phone, email or message regarding your request.
• To send showroom updates only when you subscribe or request communication.
• To improve website content, product presentation and customer support.

3. Sharing Of Information

We do not sell your personal information. We may share limited details only when required to process your enquiry, coordinate delivery, support installation-related communication, comply with law, or protect the showroom from misuse.

4. Cookies, Analytics And Website Tools

This website may use cookies, analytics scripts and embedded tools to understand visitor usage, improve page speed and measure website performance. You can control cookies through your browser settings.

5. Data Security

We take reasonable steps to protect enquiry and customer information. However, no internet transmission or email communication can be guaranteed as completely secure. Please avoid submitting sensitive financial passwords or unrelated confidential information through forms.

6. Your Choices

You may request correction, update or deletion of your submitted details by contacting us. Newsletter subscribers may request removal from future updates at any time.

7. Policy Updates

We may update this Privacy Policy when our website, services or legal requirements change. The latest version will be posted on this page with the updated date.